Whatsapp : +91 9871681656
Support : hello@surma.in
Masala Chai Top in Grey
Get Up to 20% Off. Applies at Cart
- Easy 10 days returns & exchange
- COD Available
- Colour: Grey
- Material: Cotton
That life in a cup, giver of joy, the first sip of which makes every day (and afternoon and evening) a little more beautiful. It isn’t just Chai, it’s Masala Chai. I like mine with Adrak, my BFF loves elaichi. And you’re now thinking how you like yours. We all have our recipe, we all love our recipe, and whenever the day goes to dust, we want nothing but our Masala Chai. Which is why we named this co-ord, the Masala Chai set. You can style it like you want, you can count on it when everything else in your wardrobe fails. And we can say this with quite a bit of certainty that just like your Masala Chai, this will make your Everyday Beautiful.
Please wash dark colored garments separately because they might run color the first few times owing to natural dyeing.
- Ships within 48 hours.
- Depending on the pincode, deliveries can take 3-7 days. Please note that deliveries take longer than usual during festivals or other public holidays and events.
We're thrilled that you're loving Surma and hope that your piece fits you just as you thought it would. But fits are fits and we get it. So if you'd like to return or exchange something, here is how:
- Once a return or exchange request is placed, it can take 1-4 days for the courier partner to pick up the order. We request your patience, as this depends on manpower availability in each pin code
- First time exchanges are free. You can exchange the piece for a different size or color of the same style within 10 days of receiving it. Unfortunately, exchanging it for a different style isn't possible at the moment but we're working on it. We will ship the new piece once your old order is picked up
- If you'd like to return your order, you can do so within 10 days of receiving it. There is a minimal ₹50 reverse shipping charge for returns. This amount is deducted from the final refund
- Refunds are processed within 48-72 working hours of the product pickup. The refund may take 2-5 days to reflect depending on the individual bank / credit card
- For prepaid orders, refunds are processed to the original payment method; for COD orders, refunds go to the provided bank account. Refunds to a UPI number ot ID are not possible as per RBI guidelines
- Second time exchanges are sadly not possible unless there is a quality issue or if there has been some miss from our end. You can, however, return an already exchanged order
- If you'd like to return an already exchanged product, the refund will be processed to the original payment method for prepaid order or to your bank account in case of COD orders. For the dual cost of shipping, we have a logistics fee of Rs 100 that is deducted from the final refund
- It is unfortunately not possible to exchange or return international orders
Please click on this link to request an exchange / return - https://www.surma.in/apps/return_prime
Masala Chai Top in Grey
Frequently Asked Questions
Is Shipping Free?
Sit back and wait for your order. That's all you need to do. Oh right, and we don't charge for shipping.
When Will I Receive My Order?
- Ships within 24-48 hours.
- Depending on the pincode, deliveries can take 3-7 days. Please note that deliveries are take longer than usual during festivals or other public holidays and events.
Can I Exchange or Return My Order?
We're thrilled that you're loving Surma and hope that your piece fits you just as you thought it would. But fits are fits and we get it. So if you'd like to return or exchange something, here is how:
- Once a return or exchange request is placed, it can take 1-4 days for the courier partner to pick up the order. We request your patience, as this depends on manpower availability in each pin code
- First time exchanges are free. You can exchange the piece for a different size or color of the same style within 10 days of receiving it. Unfortunately, exchanging it for a different style isn't possible at the moment but we're working on it. We will ship the new piece once your old order is picked up
- If you'd like to return your order, you can do so within 10 days of receiving it. There is a minimal ₹50 reverse shipping charge for returns. This amount is deducted from the final refund
- Refunds are processed within 48-72 working hours of the product pickup. The refund may take 2-5 days to reflect depending on the individual bank / credit card
- For prepaid orders, refunds are processed to the original payment method; for COD orders, refunds go to the provided bank account. Refunds to a UPI number ot ID are not possible as per RBI guidelines
- Second time exchanges are sadly not possible unless there is a quality issue or if there has been some miss from our end. You can, however, return an already exchanged order
- If you'd like to return an already exchanged product, the refund will be processed to the original payment method for prepaid order or to your bank account in case of COD orders. For the dual cost of shipping, we have a logistics fee of Rs 100 that is deducted from the final refund
- It is unfortunately not possible to exchange or return international orders
Please click on this link to request an exchange / return - https://www.surma.in/apps/return_prime
Do You Have COD?
Yes. Finally!
