Whatsapp : 919871681656
Email : hello@surma.in
Most Loved
Sunday Paper Co-ord Set in Moody Purple
Regular price
₹3,190
Sale price
₹3,190
Regular price
Unit price
Butter Toast Kurta Co-Ord Set in Dusty Pink
Regular price
₹2,950
Sale price
₹2,950
Regular price
Unit price
Everyday Beautiful
Everyday Beautiful
The first whiff of chai; a new leaf struggling to unfurl; your perfectly imperfect hair; that white shirt; a half-forgotten tune. We all find our moments of joy in an otherwise mundane day.
At Surma, we’re creating pieces and stories that can become those little slivers of happiness for you. That can lift you up when the day’s going to dust. That can make you stop and listen to the music.
That can make your Everyday Beautiful.
Frequently Asked Questions
Is Shipping Free?
Sit back and wait for your order. That's all you need to do. Oh right, and we don't charge for shipping.
When Will I Receive My Order?
Trust us, we know. It's a real drag to wait for an outfit you'd basically like to wear now. We ship all orders within 24-48 hours. It'll take another 3-7 days for the order to reach you depending on your pincode.
Can I Exchange or Return My Order?
We're thrilled that you're loving Surma and hope that your piece fits you just as you thought it would. But fits are fits and we get it. So if you'd like to return or exchange something, here is how:
- Once a return or exchange request is placed, it can take 1-4 days for the courier partner to pick up the order. We request your patience, as this depends on manpower availability in each pin code
- First time exchanges are free. You can exchange the piece for a different size or color of the same style within 10 days of receiving it. Unfortunately, exchanging it for a different style isn't possible at the moment but we're working on it. We will ship the new piece once your old order is picked up
- If you'd like to return your order, you can do so within 10 days of receiving it. There is a minimal ₹50 reverse shipping charge for returns. This amount is deducted from the final refund
- Refunds are processed within 48-72 working hours of the product pickup. The refund may take 5-7 days to reflect depending on the individual bank / credit card
- For prepaid orders, refunds are processed to the original payment method; for COD orders, refunds go to the provided bank account. Refunds to a UPI number ot ID are not possible as per RBI guidelines
- Second time exchanges are sadly not possible unless there is a quality issue or if there has been some miss from our end. You can, however, return an already exchanged order
- If you'd like to return an already exchanged product, the refund will be processed to the original payment method for prepaid order or to your bank account in case of COD orders. For the dual cost of shipping, we have a logistics fee of Rs 100 that is deducted from the final refund
- It is unfortunately not possible to exchange or return international orders
Please click on this link to request an exchange / return - https://www.surma.in/apps/return_prime
Do You Have COD?
Yes. Finally!
