Frequently Asked Questions
Are the Sale purchases eligible for return and exchange?
Yes. The Sale orders are eligible for returns and exchanges as per our standard policy. However, if a size you’d like to exchange with is sold out, then you can either choose another color in the size you’d like or you can return the piece if the size you want isn’t available. We will not be able to reserve a size for later. Please note that international orders are not eligible for returns and exchanges.
Can I apply another coupon code on top of the sale?
No other coupon codes will work during this time.
Can you reserve a product for me?
We wish we could, but we can't because things move fast during the sale. Your order is confirmed only after a successful payment.
Is Cash on Delivery (COD) available during sale?
Yes. COD is available at an additional non-refundable charge of INR 79.
Can I convert my COD order to prepaid after placing it?
No. Once a COD order is placed, it cannot be converted to a prepaid order.
When will I receive my sale order?
- All orders placed during the sale will be shipped within 3 days
- Depending on the pincode, deliveries can take 3-7 days, with metro deliveries being the fastest
- Please note that deliveries take longer than usual during the sale, festivals or other public holidays